​SMS Messages Privacy Policy 
THIS NOTICE DESCRIBES HOW YOUR INFORMATION MAY BE USED AND DISCLOSED
Dr. Nicole Chavez Psychological Services (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Dr Nicole Chavez Psychological Services collects and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
  • Your phone number
  • Consent to send SMS messages
  • Your email address
  • Your basic contact information
  • Your messaging history
    Information Collection
    We collect personal information that you voluntarily provide to us when using our website, such as your name, email address, and any other details you submit through forms or communications.
    Use of Information
    Your information is used to provide and improve our services, respond to your inquiries, and communicate with you regarding updates or relevant information.
    Cookies and Tracking
    We may use cookies and similar technologies to enhance your experience, analyze website usage, and improve our services. You can manage your cookie preferences through your browser settings.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Data Sharing
Your data will not be transferred to external organizations.
Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information provided on our website.
We may update this privacy policy from time to time. Please review this page periodically for any changes.
How We Use Your Information We use your information to:
  • Send you the SMS messages you’ve opted in to receive
  • To operate our business
    You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. If you have any questions or concerns regarding this privacy policy or the handling of your data, please contact us at the following email address: [email protected]. Your data will not be transferred to external organizations.
    To Whom We Disclose Your Information 
    We do not share your personal information, phone number, or SMS consent opt-in data
    with third parties or affiliates for marketing or promotional purposes.
    Protection of Information
    We are committed to protecting your privacy and ensuring the security of your personal information. To prevent unauthorized sharing of user data, we implement the following measures:
    Internal Access Controls: Access to user data is strictly limited to authorized personnel who require it to perform their duties.
Staff Confidentiality Agreements: All staff members are required to sign confidentiality agreements to safeguard your information.
Data Security Protocols: We utilize robust security protocols to protect your data from unauthorized access, disclosure, or misuse.
Your data will not be transferred to external organizations.
We regularly review and update our privacy practices to maintain the highest standards of data protection.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices
If you have any questions or concerns regarding our privacy practices, please contact us at: [email protected]
Your data will not be transferred to external organizations under any circumstances.
If you have any questions or concerns regarding this Privacy Policy or the SMS messages you receive from us, please contact us at:
Email: [email protected] Phone: 949-519- 3743

Your data will not be transferred to external organizations. Client Signature:

Date:
​
By signing this I acknowledge that I've read, fully understand and agree to all information contained here
​SMS Messaging Terms and Conditions
By opting in to receive SMS messages from Dr. Nicole Chavez Psychological Services, you agree to these Terms and Conditions.
SMS Messaging Service
By providing your phone number, you consent to receive conversational messages from Orange County Family Wellness Group. Message frequency may vary. On average, 20-25 messages per month. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Message and Data Rates 
Message and data rates may apply. To opt out of receiving messages, reply STOP at any
time.
Privacy Policy 
Your information will be handled in accordance with our Privacy Policy that is included in
the intake forms that were completed at time of intake
Cancellation/Opt-Out Instructions 
You can opt out of receiving SMS messages at any time by informing the main office or your
therapist.
Liability 
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered
messages caused by your carrier or third-party service providers.
​
Client Signature: Date:

By signing this I acknowledge that I've read, fully understand and agree to all information contained here
sms_privacy_policy.pdf Click here to download a PDF version of this disclosure
sms_terms_and_conditions.pdf Click here to download a PDF version of this disclosure